The global pandemic put a lot of local banking institutions on the back foot – requiring many to find new ways of serving their community. We sat down with Emily Mays, Chief Administrative Officer at Community Spirit Bank, to discuss what she learned and how she helped others during these uncertain times. From engaging in PPP loans to help enterprises and small businesses stay afloat to dealing with the loss of connections, see why Emily works toward planting trees even when she may never sit in their shade.