Join Our Team

Social Assurance is a SaaS (Software as a Service) provider focused on helping brands be the heroes of their community. Class Intercom (CI) is a subsidiary SaaS brand of Social Assurance targeting the educational industry (www.classintercom.com). CI’s goal is to provide schools with both the tools and support services to allow for secure and engaging social media community communications and connections.

The CI Engagement and Content Specialist will be in responsible for supporting the growth of the CI brand through developing relationships with educational prospects and customers through targeted marketing outreach and relationship building efforts. The responsibilities of the Engagement and Content Specialist will be to assist in the development and execution of marketing, lead management and customer experience through content driven activities and strategic connections. This individual will help build relationships and a pipeline of schools that could benefit from Class Intercom social media management solutions.

The CI Engagement and Content Specialist shares the following core values of the Social Assurance brand:

• Drive: This individual will be driven to share the CI message and strive to collaboratively build brand recognition as a thought leader in education communication best practices.
• Responsibility: This individual will pride their responsibility and integrity of best practice solutions to service both districts and individual schools both within and outside of the CI customer base.

CI Engagement and Content Specialist Responsibilities

This individual is responsible for supporting the growth of CI through supporting lead generating initiatives. The Engagement and Content Specialist responsibilities include:

• Contributing to the direct growth of Class Intercom through marketing initiatives and relationship building.
• Support marketing efforts to include, but are not limited to email campaigns, blogs, webinars and newsletters.
• Assist in the planning and execution of special CI marketing initiatives.
• Contribute to and own the CI content and marketing calendars.
• Own social media presence and content creation for the CI brand.
• Manage marketing lists for targeted educational personas.
• Manage and execute email lead generation sequence campaigns.
• Qualify potential new customer leads and coordinate product demos.
• Manage Marketing/CRM contact database of prospect and customer data.
• Support the CI President in closing opportunities and initiating onboarding activities.
• Collaboratively contribute to the new school growth, marketing and overall success of CI with the openness to wear many hats and learn new skills.

Key Qualities

• A people person that can talk to anyone an make friends with strangers.
• You enjoy helping people and feel pride in assisting them in finding solutions.
• Highly organized with the ability to manage multiple projects for multiple departments.
• You are an excellent communicator (both written and verbal).
• Loose ends drive you crazy! You are driven to ensure all projects are on track and completed.

Background and Qualifications

• 2-3 years customer support experience
• 1-2 years experience in generating digital marketing content (emails, social, blogs, etc.)
• Social media skills (Facebook, Twitter, LinkedIn, Instagram, ect.)
• Knowledge of Microsoft Office products
• Bachelor’s degree in marketing, communications or related field of study

Social Assurance is a SaaS (Software as a Service) provider focused on helping brands be the heroes of their community. With solutions encompassing digital marketing and community development software and supporting marketing services, Social Assurance supports its clients in making Remarkable community connections.

The Social Media and Content Intern is responsible for supporting Social Assurance and clients in their social media and content marketing efforts. This individual is responsible for supporting our organization and clients in accomplishing Remarkable things through the conceptualization, management, and execution of developing content for various social media channels. This includes creating content calendars, writing copy for multiple brands and audiences, and coordinating content with the design team.

The Social Media and Content Intern exhibits the following core values of the Social Assurance brand:

• Drive: Is a self-starter and highly motivated, works well on their own, with little direction, and also thrives in a collaborative environment.
• Responsibility: This individual demonstrates immense pride in their work and understands the need to exceed customer expectations through high quality, timely and impactful work.

Social Media and Content Intern Responsibilities

The Social Media and Content Intern responsibilities include:

• Writes and develops social media content for Social Assurance social media channels
• Writes and develop social media content for multiple social media channels
• Assists in the conceptualization, development, and execution of social media campaigns
• Assists in the collaboration, development, and management of client content calendars
• Assists in the support and management of Social Assurance content calendar
• Supports the CMO and CEO in various marketing-related activities, including but not limited to coordination of meetings, developing meeting agendas, client/ industry member communication, and general support
• Provides tactical support to the marketing department leads and execution of the organizations marketing strategy
• Assists in coordinating content and design with internal teams for clients

Key Qualities

• Self-starter and highly motivated
• Works well independently and in a team environment
• Highly collaborative and engaged
• Problem solver and creative
• Open to feedback and self-improvement
• Curious and inquisitive
• Excellent communication skills
• An exceptional eye for aesthetics and details
• Highly productive
• Strong writing skills and grammar

Background and Qualifications

• Understanding of social media networks and a drive to stay on top of related trends
• Knowledge of Microsoft Office products; Word, Excel, PowerPoint
• Familiar with Google Docs, Drives, and Sheets
• Familiar with Canva and design tools
• A current student majoring in journalism, communications, marketing, advertising, or related field

Job Types: Part-time, Internship

Pay: $12.50 per hour

Social Assurance is a SaaS (Software as a Service) provider focused on helping brands be the heroes of their community. With solutions encompassing digital marketing and community development software and supporting marketing services Social Assurance supports its clients in making Remarkable community connections.

The Social Assurance Product Manager (preferably located in Lincoln, NE) is responsible for owning the strategy, roadmap and execution of the development of scalable software solutions. This individual will support our organization and clients in driving the design, execution and continued advancement of solutions supporting financial brands to be Remarkable community heroes.

The Product Manager exhibits the following core values of the Social Assurance brand:

• Drive: Driven to collaboratively develop products with the intent to support our clients in proving their community impact.
• Responsibility: A team leader committed to steering their team to maintain accountability and humility as they scale the Social Assurance product suite to advance customer experience.

Product Manager Responsibilities

This individual will lead the direction and advancement of the Social Assurance suite of software products through:

• Owning the strategy and roadmap for Social Assurance’s software suite
• Being the primary point person between leadership, marketing and development
• Guiding the product design and development teams in the prioritization of work, backlogs and incoming enhancement requests
• Conducting market and competitor research to help support the advancement of product development
• Leading product feature development thorough an understanding of industry requirements, customer and internal input, and product vision
• Serving as the VOC to gather customer feedback, through qualitative and quantitative research
• Maintaining ownership and responsibility for product timelines, roll-out and success
• Leading the team with project management in initiating, planning, executing and control phases related to product development.
• Owning, manage and control regular software update schedule, planning, communications and execution
• Owning execution of go-to-market strategies for product and customer success
• Coordinating with various departmental areas to collaborate on product requirements, enhancements, communications and training/education.

Key Qualities

• Excellent verbal and written communication skills
• You feel that successful product advancement is driven by process and focused intent
• The ability to managing multiple products, projects and launches
• The ability to tactfully address the input of multiple individuals when establishing product requirements and design

Background and Qualifications

• 5+ years product management experience
• Familiarity of SaaS organizations and operations
• Understanding of social media networks and a drive to stay on top of related trends
• Familiarity with the financial industry and/or marketing experience desired, but not required
• Experience with Agile software development practices
• PMP certification or equivalent experience desirable
• Product management design experience preferred
• Bachelor’s degree or equivalent experience