Scheduled Time : October 9, 2026 10:30 am
Digital accessibility and compliance aren’t just considerations for your website. They’re increasingly important across the documents, social media content, and digital communications banks and credit unions use to reach customers, members, and communities every day.
In this webinar, Social Assurance’s Ben Pankonin will welcome accessibility expert and Vice President of Consulting at GrackleDocs, Dr. Ann Knettler to break down exactly what marketing and compliance teams need to know as new mandates go into effect for 2027. We’ll cover the accessibility standards and risks financial institutions should understand, practical steps for creating more accessible content, and how to build sustainable processes that make accessibility part of your everyday marketing and communications workflows.
Key Takeaways
- Why digital accessibility matters for bank and credit union marketing, communications, and customer and member experience.
- The accessibility standards, legal considerations, and emerging expectations financial institutions need to understand.
- Practical approaches to making documents, websites, social media, and other digital content more accessible.
- Tools, workflows, and strategies that help marketing teams build accessibility into everyday content creation and approval processes.
