A Reflection on Listening, Sharing and Engaging Your Communities
Categories: Community, News
June 5, 2020
As I began my morning routine on Monday, I wanted to go back to bed. I was scheduled to lecture for two hours about crisis leadership for banking school– and I had nothing to offer – or so I thought. I began my lecture by sharing the heartbreak I experienced over the weekend and admitting that I felt speechless.
For many of us, it has been hard to share this week. I’ve spent an overwhelming amount of time talking with clients about these messaging challenges, so much that I haven’t shared as much personally. Many of us have second-guessing ourselves – or we’ve simply not been able to find the right words. This hesitancy to use our voices causes us to fulfill the roles needed in our communities. Throughout the week, I’ve been reflecting on the conversations I’ve had with our friends and clients across the country, many of whom have felt compelled to speak up. As this week comes to the close, I feel less speechless as I continue to have open conversations:
While I may not have made all the right decisions this week, I’ve had the opportunity to listen to community leaders, friends and my team share their perspectives. I also see our clients sharing positive messages with their communities; I encourage you to share those with me so we can move forward together.
#BlackLivesMatter is a movement that has elevated a conversation that has often been swept under the rug. At Social Assurance, we stand with the black community and will commit to using our business, our voice and our resources to helping support by listening, sharing and engaging.
Share on Social:
Ben Pankonin is the founder and CEO of Social Assurance, a software-solutions company that serves over 1,500 financial service providers across the country with marketing sales and community impact solutions.
In need of some extra resources? We got you.
Check out our resources exclusively designed for bank marketing teams, and subscribe to our community to receive news, insights, and more great content.