Scheduled Time : December 12, 2024 10:30 am
Strategic planning is in full swing, and there’s one straightforward addition to your marketing plan that can create a ripple effect across your entire institution: customer reviews. This single, powerful strategy supports everything from attracting new accounts and loans to enhancing your brand’s online reputation. It can even strengthen team morale and customer service.
In this webinar, Social Assurance’s Jess Doerr and Ben Pankonin are breaking down how review generation (when executed properly) can have an enormous impact: Think better exposure in online search, more effective advertising campaigns, tangible lead generation, and engaged teams offering better customer service than ever. Positive customer reviews can even help mitigate reputational risks.
We’ll walk you through the whys and hows of this incredibly important and impactful addition to your 2025 strategy. Don’t miss it!
Key Takeaways
- Risks associated with customer reviews
- How reviews impact search results and exposure
- How review platforms are evolving
- How to execute on reviews with minimal time and budget
