At the onset of the COVID-19 pandemic, community banking institutions were apart of the vanguard at helping businesses and communities respond to the challenges. We caught up with Jill Castilla, President & CEO at Citizens Bank of Edmond, to learn how she was making a remarkable impact in her community. Catch the full-length video below to watch her insights on contributing to the community’s success, having a bias toward action, and working with Sharks to make a difference. Together, financial banking institutions can form coalitions to help communities respond to the challenges of the pandemic and become stronger in the future.