Learning from a public relations disaster
Crisis Communication |
Public relations disasters are nothing new. However, thanks to social media, there are more avenues than ever to amplify any potential…
The Hallmark-ification of Marketing
Crisis Communication |
I grew up in a Hallmark store. You remember those cards people used to send by snail mail to show…
Why Social Media Needs to be Integrated in a Disaster Recovery Plan
Compliance | Crisis Communication | Marketing
Southwest Airlines faced every businesses worst fear yesterday, their systems crashed. Not just for a little bit, but for hours…
Responding to Tragedy
Compliance | Crisis Communication |
As was the case with Newtown, the world paused today as the Boston Marathon was finishing. We were struck with…
