Social Assurance provides the complete social media solution for banks and credit unions.
Our software and services help find new customers, gaining traction and engagement as well as overcoming the daunting compliance hurdles of social media with grace. We partner with agencies, bank technology leaders and make social media management a natural part of banking.
“The risk management program should be designed with participation from specialists in compliance, technology, information security, legal, human resources, and marketing.” – FFIEC Guidance, December 11, 2013
Social Media is not confined to a department anymore. We help your institution to bring the pieces together to succeed at social. Our experience navigating FFIEC guidance makes us a strategic partner whether implementing Facebook for the first time or managing multiple channels with an established following. Social media is not confined to one department.
Banks are no-longer neglecting social media channels and with a compliant social media solution, banks have the confidence to engage.
The Banking Social Media Lifecycle
Find new customers with integrated social tools. Social Assurance guides you through the process of engaging a larger audience and helps your bank to watch for the right opportunities.
Listen for opportunities
Why wait for your customers to find you. Utilize social, mobile and digital technologies as a part of your onboarding process.
Connect with new customers
Listen to your customers. Social Assurance automated tools allow for advanced alerting, messaging, archiving and complaint-reporting.